Terms and Conditions of Use

OPENING HOURS: From Monday to Friday from 10:00 to 14:00 and from 16.30 to 20:00. Saturdays from 10.30 to 14:00
Telephone: +34 915 329 224/ +34 915 314 229
tienda@guitarrasramirez.com

Guitarras Ramírez SL. informs that it can modify the prices, as well as the specifications of the products and services displayed on the website without prior notice. The photos shown are referential, and may not reflect all the details of the product. If you would like more information, please ask our customer service. The quotations sent to customers are valid for a maximum of 15 days. Reservations are made for a maximum duration of 90 days. If the purchase has not been made within this period, the reservation will be cancelled and the deposit paid by the customer will remain as payment to Guitarras Ramirez SL. without the right to a refund.

Handmade guitars or studio guitars with options other than the original model are not covered by the DSD standard. These guitars are not in stock and have to be ordered on request by the customer with a reserve of 35% of the product price. In this case, please contact our customer service for delivery times.

We have standard playing heights for each type of instrument (flamenco, classical, cutaway). Other sizes can be requested, within a constructive logic and in accordance with the assembly of the instrument. It is not recommended that anyone who is not a specialist modifies the height, as this can seriously affect the sound and cause annoying noises and lisps.

Last but not least, the scale of the instrument will not only affect the comfort, but also the sound. The 650 mm, 656 mm (flamenco) and 664 mm are the ones we use the most, as they give the most projection to the instrument.

If a certain model is not in stock on our website when you try to purchase it, you can order it through tienda@guitarrasramirez.com. From this address you will be informed of the conditions and delivery times.